This policy explains how Outsunny handles information submitted through website forms, catalog inquiries and contact requests. The website collects only the details needed to respond to planning questions, product category requests, replacement part notes and general service communication.
Form submissions may include your name, email address, phone number, product interest and message. If you describe a patio, garden structure, canopy frame or furniture request, those project notes are used to understand the question and route it to the appropriate support path.
Submitted information is used to answer inquiries, clarify product fit, respond to service requests and improve the usefulness of website content. Outsunny does not require sensitive personal information for ordinary catalog or planning questions.
Information may be shared with service providers or internal teams when needed to respond to your request. It is not sold as a standalone mailing list. Legal disclosure may occur if required by applicable law or valid process.
You may contact Outsunny to request updates or removal of submitted contact information where applicable. You can also choose not to submit optional fields, though missing details may slow the response.